Error -2147467259 Accessing "Users, Groups and Roles" in WebCenter Forms Recognition Designer when a Database is not Used (Doc ID 1638559.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving an error when selecting the "Users, Groups and Roles" selection from the "Options" menu in Designer.  There is no database configured with this WebCenter Forms Recognition system.  The error returned is:

An error occurred!

Error number: -2147467259
Source: WebCenter Froms Recognition

Description:
Can't instantiate Batch controller ---> Initialization failed ---> The underlying provider failed on Open. ---> A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)

Cause

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