Delayed BPEL Invocation to External Endpoints when Integrated with Amberpoint

(Doc ID 1639141.1)

Last updated on MAY 17, 2018

Applies to:

Oracle SOA Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.
You have installed Amberpoint BTM Oracle Business Transaction Management monitoring SOA.

Symptoms

Randomly a BPEL Invoke blocks for several minutes before completing.

In Audit trail you can observe a big gap in the timestamp to complete the Invoke operation. For example:

 

 Notice that the delay is not happening in the external service, but during the Invoke activity. 

 

Changes

Amberpoint BTM monitoring system is hooked up to SOA.

Cause

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