WCC Search Form Link Directs To Query Builder After Date Is Entered (Doc ID 1639145.1)

Last updated on APRIL 15, 2024

Applies to:

Symptoms

On : 11.1.1.5.0 version, Content Server

ACTUAL BEHAVIOR
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In WebCenterContent:

Doing a search, then clicking the Search Form Link in the upper left-hand corner, chosing additional metadata, searching, and repeating these steps the previously selected data remains in the Expanded Search form, unless a date-Range is chosen. In that case all of the rest of the previously chosen metadata fields are maintained, just not the date range.


EXPECTED BEHAVIOR
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It is expected that when adding additional search criteria using the Expanded search form, that all previously selected criteria remain whether a date range or just text-based metadata

STEPS
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The issue can be reproduced at will with the following steps:
1. Click the Search Drop-Down, and click Graphic/Image/Photo which pulls up the search screen
2. Type a value for title, in this case 'cupcake' and click search and search results appear
3. In the upper left-hand corner select 'Search Form Link - you will be returned to the search screen with your previous criteria maintained.
NOTE: It is now labeled as 'Search Expanded Form, but it has maintained the Graphic/Image/Photo profile layout
4. Type a value in metadata field description - in this case chocolate and click search - results appear
5. In the upper left corner, select 'search form link - you will be returned to the search screen with your previous criteria maintained.
NOTE: It is now labeled as 'Search Expanded Form, but it has maintained the Graphic/Image/Photo profile layout and the two entries previously made
6. Add a date range or value, click search, results appear
7. 5. In the upper left corner, select 'search form link - you will be returned to the search screen with your previous criteria maintained, EXCEPT for the date range

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot search as quickly or efficiently as desired.

Changes

Cause

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