Directory Server Operational Status Inaccessible in the Directory Server Control Center (DSCC) (Doc ID 1641664.1)

Last updated on OCTOBER 29, 2016

Applies to:

Oracle Directory Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description

==============
Directory Server (DS) Operational Status inaccessible
LDAP services are up and running, however no action can be taken from DSCC because it says that its operational status is inaccessible.

-- The sequence of events --
After migrating from Sun Directory Server 5.2 to DSEE 11.1.1.7.0, directory servers are functional but cannot be managed from Directory Server Control Center (DSCC).
Instances can be stopped/started from the DSCC, but the following message appears at the directory server tab -

<domain_name>:389 390 (Disabled) Inaccessible (to enable access click on the server and then on ‘Enable Access’)
Stop and start has been made via DSCC and command line. No results.

DSCC Operational Status is : "Inaccessible"
It also reports the following error.
Run Modes and Status Operational Status: Warning: Failed to negotiate Start TLS operation
Read/Write Mode: Not available (server not accessible)
Referral Mode: Not available (server not accessible)


Background

=========

This is a new installation, Oracle Directory Server Enterprise Edition (ODSEE) was installed and then data, configuration migrated from an old DS 5.2 Update 6 installation to this new installation.


What is working

===========

LDAP services are up and running
Instances can be stopped/started from the DSCC

Changes

 

Cause

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