Space Metrics Is Not Capturing/Matching Login Data When Login Using OAM (Doc ID 1646246.1)

Last updated on JULY 13, 2015

Applies to:

Oracle WebCenter Portal - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Symptoms

Analytics login data is not captured in ASFACT_WC_LOGINS_0 table in  ACTIVITIES Schema when login using OAM.

How to Reproduce:
The following scenarios show where Analytics login data is captured in one case and not in other.

  1. When accessing portal, it redirects to the landing the page.
    -  Landing page shows the login link and clicking on the login link,it shows the OAM login page.
    -  After login to WebCenter Portal, user is able to see the login data is captured in ASFACT_WC_LOGINS_0 table in ACTIVITIES Schema.
  2. If customer tries to access portal using url  http://hostname:port/webcenter.
    -  It redirects to OAM login page.
    -  After login to WebCenter Portal, user is NOT able to see the login data is captured in ASFACT_WC_LOGINS_0 table in ACTIVITIES Schema.

Another symtom is:

Login data in the Analytics task flows does not show the correct values.
The successful user logins to WebCenter Portal do not show up in the task flows.

 



Cause

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