Error "Storage Manager Server: General Error in Create Document. Failure occurred in message class CCreateDocumentQuery." When Using the IPM SDK CreateDocument from a Desktop Using the Citrix XenDesktop (Doc ID 1665016.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.6 and later
Information in this document applies to any platform.

Symptoms

When using the 10.1.3.6 SDK on a Citrix XenDesktop, errors occur when calling CreateDocument.

The user account works on other systems and has admin rights to the machine.  Other desktops without the XenDesktop do not have this issue.

Received Modify Documents message
Storage Manager Server: General Error in Create Document.
Failure occurred in message class CCreateDocumentQuery.

Cause

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