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Exalogic: EMOC Jobs To Fail Due To FabricCRUDTasks timing out when spsh process experiences slow startup on NM2-GW switches (Doc ID 1667237.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.4.0.2 and later
Information in this document applies to any platform.

Symptoms

You have an Exalogic system running Exalogic Elastic Cloud Software (EECS) deployed in a virtual configuration and are experiencing unexpected failures from jobs initiated through the Enterprise Manager OpsCenter browser based user interface that drive additional configuration against NM2-GW switches, for example vDC-Create-vServer, Define Network etc. When you encounter such failures the audit trail for the failed EMOC job and the cacao.0 log (/var/opt/sun/cacao2/instances/scn-proxy/logs/cacao.0) for the Proxy Controller that initiated the failed FabricCRUD Task show an error similar to the following:

 
Make a note of the elapsed time for the execution - if the issue is not present and you enter the ilom-admin password and "exit" promptly then the expected time should be between 3 and 6 seconds.
  • Execute the above sequence two or three times to eliminate variability due to different times taken to enter user input:
    • If the average time for completion is 3-6 seconds then the issue is not occurring on the given switch at that time
    • If the elapsed time for any one test is greater than 20 seconds or the average time for completion is greater than 12 seconds then you have likely encountered this issue

    • Changes

    It is possible that you have introduced a security tool, such as QualysGaurd or similar, that probes network ports to identify which ones are open for requests.

    Cause

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    In this Document
    Symptoms
    Changes
    Cause
    Solution
    References


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