Portal Crashing Periodically Due To Fatal Error Being Detected By The Java Runtime Environment (Doc ID 1670308.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The Portal managed server, running Portal 11.1.1.6, is failing inconsistently.

The portal_start.log shows:


<Warning> <oracle.wsm.resources.policyaccess> <WSM-06210> <An instance of the interface oracle.wsm.policymanager.IUsageTracker bean for the local repository at path "" was not available for configuring the oracle.wsm.policymanager.accessor.BeanAccessor repository accessor for context "ResourcePattern [pattern=DOMAIN/weblogic/PortalDomain, subjectType=MANAGED_DOMAIN, terms={PLATFORM=weblogic, SUBJECT_TYPE=MANAGED_DOMAIN, DOMAIN=PortalDomain}]".>
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007fbc882d79c0, pid=31766, tid=140447195146560
#
# JRE version: 6.0_37-b06
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.12-b01 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V [libjvm.so+0x54b9c0]<Mar 24, 2014 10:45:44 AM GMT> <Error> <oracle.portal> <BEA-000000> <ERROR: Repository Gateway error: Request Processing Error:
Stylesheets: PROCEDURE DOESN'T EXIST
>
........

Cause

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