WFR Web Verifier Returns User to First Page of Batch List after Closing or Releasing Batch (Doc ID 1672854.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

In Web Verifier, if there are multiple pages of batches in the batch list (e.g. 5 pages), the user goes to page 5 and opens a batch. The user then selects the "Show Batches" button in the toolbar. The user is brought back to page 1 of the batch list.  Since the user loses their place in the batch list, they have to try to locate the exact location in the list to open the next batch.

The same issue occurs when configured to open the next batch if configured on the "Workflow" tab with the setting of "When entering document verification mode, by default open next available invalid batch".  In this case the first batch in the list (on page 1 of the batch list) is opened instead of opening the next actual batch in the list.

Changes

Cause

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