My Oracle Support Banner

Searching is Very Slow for Non-Administrative Users Following an Upgrade to WebCenter Content (WCC) (Doc ID 1681107.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


Non-administrative users are experiencing severe performance problems with searching. Users with administrative privileged appear to be fine.  Instead of taking the typical one second or so for searches, they're timing out and the results are never returned.  The content server log file shows this error message after a while.

<Note 1333414.1> Convert the querytext to a SQL statement that can be run from SQL Developer (note:query takes over 2000 seconds to complete in above example).


 The WCC server was upgraded from to


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Solution One
 Solution Two
 Solution Three

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.