Searching is Very Slow for Non-Administrative Users Following Upgrade to WebCenter Content (WCC) 11.1.1.8.0 (Doc ID 1681107.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Non-administrative users are experiencing severe performance problems with searching. Users with administrative privileged appear to be fine.  Instead of taking the typical one second or so for searches, they're timing out and the results are never returned.  The content server log file shows this error message after a while.

<Note 1333414.1> Convert the querytext to a SQL statement that can be run from SQL Developer (note:query takes over 2000 seconds to complete in above example).

Changes

 The WCC server was upgraded from 11.1.1.4.0 to 11.1.1.8.0.

Cause

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