After Applying a SOA Bundle Patch, Imaging AXF Users Cannot Login to the AXF Worklist, and Received "Verification Service cannot resolve user identity; ORABPEL-30511" Error (Doc ID 1684740.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

After applying a SOA bundle Patch, AXF users cannot login to the AXF Worklist and receive the following error:

[IPM_server1] [ERROR] [] [oracle.imaging.service.exceptions] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: IA48643] [ecid: 004yuTAtBOm6QP2_np0FyZ0007aa0000MW,0:2] [APP: imaging] [URI: /imaging/faces/Pages/AxfSession.jspx] ORABPEL-30511[[

Verification Service cannot resolve user identity.
User null cannot be found in the identity repository.
Workflow Context token cannot be null in request.
oracle.imaging.axf.resources.AxfException: ORABPEL-30511

Cause

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