Capture Creates Multiple Batches For The Same Email (Doc ID 1904949.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 to 10.1.3.5.1 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

An email attachment is being created as multiple batches by Capture.  It is not being deleted from the mail box after processing.  This only happens for emails that fail the import process.  These are not being deleted from the mail box after forwarding.

Cause

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