My Oracle Support Banner

Document Type is not Set to "CREDIT" even when "CREDIT MEMO" is Printed at the Top of the Invoice within WFR (Doc ID 1907205.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Within the AP project, the Document Type Settings (DTY_ section of ini file) have "Credit Memo" as the first keywords to look for to determine that the document is a credit invoice: 

DTY_VL_01_Format=Credit Memo
DTY_VL_01_Ignore=.,

However when processing an invoice that has "CREDIT INVOICE" printed across the top of the invoice, the document is still assigned the document type of "INVOICE" even though the invoice should be set to be a "CREDIT" document type. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.