Error in WebCenter Forms Recognition after Accessing Web Verifier URL: "Brainware.System.DAL.DAException ---> The underlying provider failed on Open. ---> ORA-28000: the account is locked" (Doc ID 1909605.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving an error in WebCenter forms Recognition after attempting to access the Web Verifier URL several times:

Brainware.System.DAL.DAException ---> The underlying provider failed on Open. ---> ORA-28000: the account is locked

 

Cause

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