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Troubleshooting Browser OR Machine Specific Issues (Doc ID 1912296.1)

Last updated on AUGUST 10, 2024

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Oracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.

Goal

Issues that can only be replicated on specific browsers/machines, are usually diagnosed by testing the same user on a known working machine and vice versa.
Sometimes it is apparent because only a small subset of users are affected by a particular problem while the rest of the users remain unaffected.

Solution

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In this Document
Goal
Solution


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