Tree Is Not Loading In Admin UI (Doc ID 1915558.1)

Last updated on MARCH 13, 2023

Applies to:

Symptoms

In Admin UI, after installing Sites, Tree is not loading.

It shows the message: "Error. Click for details"-

Then a pop-up prompts with a NumberFormatException
When trying to re-install the folllowing error is shown:

[2014-07-15 11:28:06.008][CS.INSTALL][INFO] CSSetupEngine.postURL: PostURL failed for http://wcs.example.com:80/cs/HelloCS

:: ERROR = The page was posted, but the success string was not found in the response.

The response that was received =
HTTP/1.1 200 OK
HOST_SERVICE: FutureTenseContentServer:11.1.1.8.0
Transfer-Encoding: chunked
Vary: Accept-Encoding
Date: Tue, 15 Jul 2014 06:07:50 GMT
Content-Encoding: gzip
Keep-Alive: timeout=15, max=100
Content-Type: text/html;charset=utf-8
Connection: Keep-Alive
Server: Apache

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  7F>��)��[�!x��h5��5�-Tʣ������%ß�Ck���E�^����i��������<JKxG&9=��@g�[��*_,~�|���
]�6���5E?*�L��ly=������ty245]��N�(Z>[�iwU=�^�¿½>��� ���!R)Q����b:b�����H��/�m�:+�{��鱸qJ$��^����Q�T�s��e�~˲ɫ �F�m��N��E�/�<<{�r:Ê
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[2014-07-15 11:28:06.009][CS.INSTALL][ERROR] CSSetupEngine.testConnectionAction:
Install was unable to run the HelloCS servlet.
Installation has halted.
[2014-07-15 11:28:06.010][CS.INSTALL][ERROR] Worker.run.
Install failed.

The issue only occurs when using the WebServer Address, when using the Application Server address to install or to load the UI, it works fine.

Cause

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