My Oracle Support Banner

OWSM Policies Related Error 'WSM-02120' in WCC Logs (Doc ID 1918729.1)

Last updated on SEPTEMBER 24, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.0 version, Content Server

When attempting to start WCC managed server,
the following error occurs.

ERROR
-----------------------
oracle.wsm.policymanager.PolicyManagerException: WSM-02120 : Unable to connect to the policy access service.
at oracle.wsm.policymanager.BeanFactory.getInitialContext(BeanFactory.java:753)
at oracle.wsm.policymanager.BeanFactory.getJndiObj(BeanFactory.java:780)
at oracle.wsm.policymanager.BeanFactory.lookupJndiObj(BeanFactory.java:1061)
at oracle.wsm.policymanager.BeanFactory.getUsageTrackerBeanEJB(BeanFactory.java:952)
at oracle.wsm.policymanager.BeanFactory.getBeanEJB(BeanFactory.java:550)

Caused By: javax.naming.CommunicationException [Root exception is java.net.ConnectException: t3://OracleApps:8001,OracleApps:9001,OracleApps:8890,OracleApps:16400,OracleApps:8889,OracleApps:16000,OracleApps:8888: Destination unreachable; nested exception is:
java.net.ConnectException: Connection refused; No available router to destination]
at weblogic.jndi.internal.ExceptionTranslator.toNamingException(ExceptionTranslator.java:40)


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.