My Oracle Support Banner

Enterprise Capture Client Screen Appears Blank After Login When Using JRE 8 (Doc ID 1920228.1)

Last updated on SEPTEMBER 12, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The Enterprise Capture client screen is blank after login. The plugins appear to run through their initialize sequence, but none of the workspaces load. 

The client looks similar to this:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.