Performance Issues Or Portlet Timeout Errors With WSRP Portlets Due to Multiple LDAP Calls

(Doc ID 1921022.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


When calling a WSRP Portlet this generates multiple ldap calls to verify the user roles.
It makes 2 ldap calls for each group the user is member of.

This issue is causing Portlet Timeout errors and Performance issues.

The issue was reported with OVD but issue can happen any other authenticator providers.


The following was observed in the managed server .out file:




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms