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Performance Issues or Portlet Timeout Errors with WSRP Portlets due to Multiple LDAP Calls (Doc ID 1921022.1)

Last updated on MAY 31, 2023

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


When calling a WSRP Portlet this generates multiple ldap calls to verify the user roles.
It makes two ldap calls for each group the user is member of.

This issue is causing Portlet Timeout errors and Performance issues.

The issue was reported with OVD but issue can happen with other authenticator providers.


The following was observed in the managed server .out file:




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