SOA Email Notifications Contain No Task Information And Single Line Message Showing "JavaScript is required. Please enable JavaScript"
(Doc ID 1924414.1)
Last updated on OCTOBER 09, 2023
Applies to:
Oracle SOA Suite - Version 11.1.1.6.0 and laterIdentity Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.1.6.0 version, Workflow Service Engine
This is known to occur when OIM / Oracle Identity Manager is integrated with OAM / Oracle Access Manager within the Oracle SOA Suite domain
When attempting to Approve/Rejects Oracle SOA Suite Human Task Notification Emails.
The following error occurs;
ERROR
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Emails are empty and only contain the string "JavaScript is required. Please enable JavaScript"
STEPS
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The issue can be reproduced at will with the following steps:
1. send human workflow notification email for approval/rejection
2. observe contents of email do not contain Approve/Reject links and task notification details; but instead only contain the string "JavaScript is required. Please enable JavaScript"
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, unable to approve/reject HWF tasks
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |