User can login and authenticate to Sites Admin UI or Contributor UI but receive "Not Authorized" page and site selection drop down is empty (Doc ID 1925983.1)

Last updated on JUNE 20, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

None of the users are able to login and view the sites from the site selection drop down. Even fwadmin doesnt have Management tool access. Some times the screen is blank with the WEM tool bar or it displays a "Not Authorized" page and cannot continue to login.

Changes

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

User can login and authenticate to Sites Admin UI or Contributor UI but receive "Not Authorized" page and site selection drop down is empty (Doc ID 1925983.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!