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No apps available during login after upgrade to 11.1.1.8.0 Patch 4 (Doc ID 1929832.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

No apps available when logging in after upgrading from 7.6.2 to 11.1.1.8

The following error is seen in the logs:

[18/09/14 00:40:10:865 UTC] 0000002b webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[/jsp/cs_deployed/fatwire/wem/ui/getAllUserPreferences.jsp]: com.ibm.ws.jsp.JspCoreException: JSPG0049E: /jsp/cs_deployed/fatwire/wem/ui/getAllUserPreferences.jsp failed to compile :

JSPG0091E: An error occurred at line: 60 in the file: /jsp/cs_deployed/fatwire/wem/ui/getAllUserPreferences.jsp
JSPG0093E: Generated servlet error from file: /jsp/cs_deployed/fatwire/wem/ui/getAllUserPreferences.jsp

cs.war/_ibmjsp/jsp/cs_5F_deployed/fatwire/wem/ui/_getAllUserPreferences.java : 182 : The method writeValueAsString(List) is undefined for the type ObjectMapper



Changes

 Recently updated the sites system.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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