Enterprise Capture Email Attachments are not Imported by Import Processor Email Jobs (Doc ID 1929835.1)

Last updated on NOVEMBER 13, 2015

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Email attachments are not being imported by Enterprise Capture.  An email message has a .tif file attachment and the Import Processor email job is configured to "Include attachments matching these mask(s)" mask of "*.TIF".

Cause

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