OAM Authentication and ldapbind/ldapsearch via OVD 11g AD Adapter Fail Intermittently with "Can't contact LDAP server" error (Doc ID 1931020.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Virtual Directory - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

 

1) Login to SSO for any application , give user credentials
2) Don’t logout, keep the session.
3) Leave the page idle for some time (example, 15 minutes)
4) Close the window
5) Open new window, try to login again as the same user
6) Authentication Fails
7) Try to do an ldapbind/ldapsearch and this also fails now with error "Can't contact LDAP server"

 

[2014-08-04T10:33:51.234+02:00] [octetstring] [WARNING] [OVD-40066] [com.octetstring.vde.backend.jndi.ConnectionHandle] [tid: 56] [ecid: 004zwaNRAfHFw000jzwkno0007^z0000^N,0:2:3] [URI: /oam/server/auth_cred_submit] Remote Server Failure:xxx.xx.xx.xx:389.[[
javax.naming.NamingException: LDAP response read timed out, timeout used:30000ms.; remaining name 'ou=sales,dc=oracle,dc=com'
at com.sun.jndi.ldap.Connection.readReply(Connection.java:466)
at com.sun.jndi.ldap.LdapClient.getSearchReply(LdapClient.java:611)
at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:534)

................

 


1) Restart OVD
2) Connect to ODSM, make any changes to the AD Adaptor and save the modifications
3) Connect to ODSM, verify the AD connection editing the adapter.

Cause

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