Creating a Role fails with "Role manager class 'com.openmarket.xcelerate.roles.{classname} ' missing or not correct". Unable to see Roles or add Roles to users in UI. (Doc ID 1933400.1)

Last updated on JANUARY 01, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Symptom 1:
When trying to create a Role via the WEM Admin UI, the following error is displayed in the UI:

"Error There was an error while adding Role {Role Name}. com.openmarket.basic.interfaces.AssetException: Role manager class '{class name} ' missing or not correct: {class name}"

example 1:
  
As seen in the WEM Admin UI:
 

Cause

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