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Enterprise Capture Error "The file format conflicts with the specified color format" Occurs when Scanning (Doc ID 1941537.1)

Last updated on MAY 04, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Goal

Why is this scanner error displayed when scanning?

ice.driver.ImageCaptureDriverException: The file format conflicts with the specified color format. Please re-scan without changing the color type.

Solution

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