My Oracle Support Banner

Workflow Error: "Cannot set workflow participant." (Doc ID 1942773.1)

Last updated on MAY 19, 2021

Applies to:

Oracle WebCenter Sites - Version 7.6.2 and later
Information in this document applies to any platform.


Errors are shown when trying to assign an asset to workflow.

After selecting a workflow, the browser shows an error message:

"Cannot set workflow participant.
The most likely cause of this error is a system configuration error. Please contact your system administrator for help."

The futuretense.txt/sites.log contains an exception:
[2014-11-04 17:06:18,950] [fatwire.logging.cs.xcelerate] [pagename=OpenMarket/Xcelerate/Actions/SetWorkflowPost] Error: com.openmarket.xcelerate.commands.WorkflowEngineDispatcher: GetPotentialParticipants: java.lang.NullPointerException
   at com.openmarket.xcelerate.user.CCUserPub.getUser(y:2205)
   at com.openmarket.xcelerate.user.UserManager.buildUser(y:633)
   at com.openmarket.xcelerate.user.UserManager.getUsers(y:2739)
   at com.openmarket.xcelerate.workflow.WorkflowEngine.buildCandidateParticipants(y:3837)
   at com.openmarket.xcelerate.workflow.WorkflowEngine.getPotentialParticipants(y:1845)
   at com.openmarket.xcelerate.commands.WorkflowEngineDispatcher.GetPotentialParticipants(y:115)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(
   at java.lang.reflect.Method.invoke(
   at com.openmarket.framework.commands.Dispatcher.Execute(y:136)
   at COM.FutureTense.XML.Template.bA.B(y:49)


Sites is configured with hybrid LDAP integration (users and ACLs in LDAP but roles and sites in the Sites database). 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.