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Unable To Login to WebCenter Content: Imaging as an Admin User and Error "Invalid Credentials Specified" Received (Doc ID 1946031.1)

Last updated on OCTOBER 04, 2018

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

An Imaging Administrative user cannot log in to WebCenter Content: Imaging.

"Invalid Credentials Specified" is returned in the UI, and the following error can be found in the IPM_Diagnostic log:

[2014-11-11T16:47:05.209-08:00] [IPM_server1] [ERROR] [] [oracle.imaging.ui] [tid: [ACTIVE].ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: [User_Name]] [ecid,0] [APP: imaging] [DSID] [[
java.lang.NullPointerException
at oracle.imaging.factory.BaseLoginServiceImpl.getUserSession(BaseLoginServiceImpl.java:257)
at oracle.imaging.factory.InProcessServicesFactory.authenticate(InProcessServicesFactory.java:87)
at oracle.imaging.ServicesFactory.login(ServicesFactory.java:362)
at oracle.imaging.ui.model.filter.ImagingLoginFilter.doFilter(ImagingLoginFilter.java:85)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.help.web.rich.OHWFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:205)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:128)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:271)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:177)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

]]
[2014-11-11T16:47:05.413-08:00] [IPM_server1] [WARNING] [] [oracle.adf.share.ADFContext] [tid: [ACTIVE].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId] [ecid] [APP: imaging] [DSID: ] Automatically initializing a DefaultContext for getCurrent.[[
Caller should ensure that a DefaultContext is proper for this use.
Memory leaks and/or unexpected behaviour may occur if the automatic initialization is performed improperly.
This message may be avoided by performing initADFContext before using getCurrent().
For more information please enable logging for oracle.adf.share.ADFContext at FINEST level.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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