Auto Populate Does Not Work Correctly When an Enterprise Capture Profile In Initiated From A URL (Doc ID 1955530.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Symptoms

When the workspace metadata is configured up to use the auto populate feature, and passing a value to a non auto-populated field through a client integration URL, it fails to auto populate enabled fields.

Example:

1) Create a workspace with 2 fields (Field1 and Field2).
2) Set Field2 to auto populate with Computer name.
3) When using the following URL, it will enter 1234 in Field1 but does not auto populate Field2 with the computer name

Changes

Cause

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