Unable To Sign Out From The Enterprise Capture Client

(Doc ID 1956256.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Goal

Once logged into the capture dc-client, users are not able to sign out from the page. The Sign Out button has no effect.  The Preferences and About menus also do not work.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms