User Account Locked Prematurely

(Doc ID 1958104.1)

Last updated on MAY 12, 2017

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.


In an OAM-OIM integrated environemnt, when a user enters their password incorrectly 5 times their account is locked.
The LockoutAttempts is set to 6.

The oblogintrycount attribute is incremented by 2 on the last failed login attempt.

For example:

1. User enters protected resource in the browser
2. Try invalid login attempt.
3. Oblogintrycount in LDAP is 1
4. Try another login attempt
5. Oblogintrycount in LDAP is 3
6. Try one more login attempt
7. Oblogintrycount in LDAP is 5.


Possible error from the log: rException: OAMSSA-20027: Could not get user : 0408105763, idstore: CUR-CUSTOMER, with exception: oracle.igf.ids.EntityNotFoundException: Entity not found for the search filter


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