Enterprise Capture Recognition Processor Does Not Correctly Process Documents With Separator Sheet (Doc ID 1958354.1)

Last updated on APRIL 17, 2024

Applies to:

Goal

With two Capture profiles configured to send documents to Recognition processor, one profile which sets the default values is failing while the other functions correctly. Both profiles have a type T separator page.  

Nothing from Recognition processor appears in the logs.

The first document (before the first separator) is committed, but none of the default values are applied. The batch shows up as failed in the capture client. The second and third document are in the failed batch, but all defaulted values are present.

Solution

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