Seeing A Large File Size Increase When Downloading Images as TIFF In WCC Imaging (Doc ID 1967131.1)

Last updated on APRIL 15, 2024

Applies to:

Symptoms

When files are downloaded as TIFF using the Imaging Viewer, the file size of the image is expanding between 3 and 10 times its original file size.

The original image is a PDF file, and they are downloaded by users as a TIFF (not downloaded as original).  Downloading the original format does not cause the image size to increase.

Example:
The original PDF size when input into Imaging is 579k.
When downloading the same images as a tiff in Imaging, the size is 5,660k.

Cause

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