My Oracle Support Banner

PreInstall.bat Fails with "Please read the Readme.doc and place the PreInstaller in right location" Error On Windows 2008 64-bits (Doc ID 1980990.1)

Last updated on MARCH 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Microsoft Windows x64 (64-bit) - Version: 2008 R2

Symptoms

OS Upgraded to windows 2008 (64 bit), while installing Inbound Refinery on the window 2008, the Preinstaller.bat fails. The following steps were done:


1. Download patch P12405246_1013_MSWIN_x86-64
2. Follow the steps within the "install_cserver_win_10en.pdf" file that comes with the patch.
3. As a requisite for Windows 2008 64 bits, the Preinstaller.bat file located under GenericPreinstaller directory is executed, failing with the following error message:
"Please read the Readme.doc and place the PreInstaller in right location"



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.