Unable To Save Image Asset (Doc ID 1982337.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Symptoms

Asset save fails with:

Cannot save asset.
This attempt to save the MyContent_C has failed.
Error -10003 encountered while saving.
Error saving an asset Asset.SaveAll : Error: error invoking method SaveAllNoPubLock in Asset.callSaveAllNoPubLock() pagename:OpenMarket/Xcelerate/Actions/NewContentPost"

in sites.log:

Caused by: java.lang.NullPointerException
at java.util.Hashtable.hash(Hashtable.java:239)
at java.util.Hashtable.get(Hashtable.java:434)
at com.openmarket.gator.common.NewAttributesFolderC.addAttribute(NewAttributesFolderC.java:1092)
at com.openmarket.gator.common.BaseFlexInstance.addDerivedDataValue(BaseFlexInstance.java:1132)
at com.fatwire.firstsite.filter.Imaging.filterAsset(Imaging.java:132)
at com.openmarket.gator.flexfilters.FlexFilterInstance.filterAsset(FlexFilterInstance.java:264)
at com.openmarket.gator.flexfilters.FlexFilterManager.filterAsset(FlexFilterManager.java:362)
at com.openmarket.gator.flextemplates.FlexTemplateManager.filterAsset(FlexTemplateManager.java:343)
at com.openmarket.gator.flexassets.FlexAssetManager.processInstance(FlexAssetManager.java:376)
at com.openmarket.assetframework.common.BulkTransactionalAssetManager.saveAllNoPubLock(BulkTransactionalAssetManager.java:282)
at com.openmarket.assetframework.complexasset.ComplexAsset.SaveAllNoPubLock(ComplexAsset.java:2498)
... 133 more

at com.openmarket.xcelerate.asset.Asset$4.execute(Asset.java:4966)
at com.fatwire.cs.core.db.NestedTransactionBlock.execute(NestedTransactionBlock.java:189)
at com.openmarket.xcelerate.asset.Asset.SaveAll_trans(Asset.java:4972)
... 124 more

Cause

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