Unable to login due to java.io.UnsupportedEncodingException from fatwire/wem/sso/ssoLogin.jsp after upgrade
(Doc ID 1983525.1)
Last updated on JULY 29, 2024
Applies to:
Oracle WebCenter Sites - Version 11.1.1.6.0 to 11.1.1.8.0 [Release FatWire]Information in this document applies to any platform.
Symptoms
Unable to login after upgrade; see the following in sites.log:
"
[2015-02-13 10:21:56,763 CST] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.security.common.EncodedParameterMap] decode failure: java.lang.NullPointerException
[2015-02-13 10:21:56,764 CST] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.request] Exception including resource /jsp/cs_deployed/fatwire/wem/sso/ssoLogin.jsp
java.io.UnsupportedEncodingException
at com.fatwire.security.common.EncodedParameterMap.decode(EncodedParameterMap.java:105)
at jsp_servlet._jsp._cs_deployed._fatwire._wem._sso.__ssologin._jspService(__ssologin.java:125)
"
Changes
The environment was just upgraded from 11.1.1.6.x to 11.1.1.8.0.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |