HTTP 500 Error displayed when viewing Sites Cache Summary screens. Null buttons in Resultset Cache Summary screen. java.lang.NullPointerException in sites.log (Doc ID 1984068.1)

Last updated on MAY 17, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

HTTP 500 Error displayed when viewing Sites Cache Summary screens. Null buttons in Resultset Cache Summary screen. java.lang.NullPointerException in sites.log

When accessing the System Tools Cache Summary screens, HTTP 500 errors are displayed.
- The ResultSet Cache Summary Screen displays "null" for the button names.

In the sites.log, the following exception is seen when accessing the Sites Cache summary screen:

 

Cause

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