Thumbnail For Documents Checked Into WebCenter Content Not Visible In WebCenter Portal Search
(Doc ID 1986712.1)
Last updated on NOVEMBER 08, 2022
Applies to:Oracle WebCenter Portal - Version 188.8.131.52.0 to 184.108.40.206.6 [Release 11g]
Information in this document applies to any platform.
WebCenter Portal (WCP) 220.127.116.11.0 integrated with WebCenter Content (WCC) and IBR is not consistently showing the 'Thumbnail' view of a file from within WebCenter Document Explorer task flow. Instead it shows a 'red cross' or broken image link.
The URL for the image is http://<HOSTNAME>/webcenter/content/conn/wcs1_connect/uuid/dDocName:1024281?rendition=T and the browser returns this message:
StatusMessage=Error accessing file '<FILE_ID>\@<FILE_NAME>.jpg' for download. The error was caused by an internally generated issue. The error has been logged.
WCC and WCP are within the same Weblogic Domain on a Linux platform, and IBR is installed in a different domain on Windows platform.
The thumbnails are visible within WCC directly.
Sometimes if the document gets a red cross in spaces, if it is searched for in WCC in thumbnail view, then WCP is checked again, and right click and Show Picture, then it displays.
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In this Document