Cannot Clear Group Spaces Cache When using "refreshGroupSpaceCache" Command (Doc ID 1987652.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.6 and later
Information in this document applies to any platform.

Symptoms

The information of the Portals, like the 'Description' field is updated in database, but sometimes when retrieving the information from the Portal it does not reflect these changes

Steps To Reproduce:

  1. Change the Description of the 'Portal A'.
  2. Go to Portals -> All Portals and still see the old "description".
  3. Manual refresh the cache using the command: refreshGroupSpaceCache.
    Example:
    refreshGroupSpaceCache(appName='webcenter',server='WC_Spaces',syncMode=false,updateType='all',cleanCache=false)
    -->Get an internal NullPointerException in the updateGenericSiteResource method in the SpacesManagerImpl blocking the refresh of the internal cache.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms