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Cannot Clear Group Spaces Cache When using "refreshGroupSpaceCache" Command (Doc ID 1987652.1)

Last updated on OCTOBER 23, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.6 and later
Information in this document applies to any platform.

Symptoms

The information of the Portals, like the 'Description' field is updated in database, but sometimes when retrieving the information from the Portal it does not reflect these changes

Steps To Reproduce:

  1. Change the Description of the 'Portal A'.
  2. Go to Portals -> All Portals and still see the old "description".
  3. Manual refresh the cache using the command: refreshGroupSpaceCache.
    Example:
    refreshGroupSpaceCache(appName='webcenter',server='WC_Spaces',syncMode=false,updateType='all',cleanCache=false)
    -->Get an internal NullPointerException in the updateGenericSiteResource method in the SpacesManagerImpl blocking the refresh of the internal cache.

Cause

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In this Document
Symptoms
Cause
Solution


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