My Oracle Support Banner

ODI Agents 12c Generating Log File Entries Regarding SUPERVISOR "oracle.security.idm.AuthenticationException: invalid username/password" (Doc ID 1992125.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Data Integrator - Version 12.1.3.0.0 and later
Oracle Data Integrator on Marketplace - Version 1.0.2 and later
Information in this document applies to any platform.

Symptoms

Using Oracle Data Integrator (ODI) 12.1.3.0.0 and after having configured external authentication (on Microsoft AD), and configured the already existing Agents (standalone & 2EE) to use the new authentication procedure.

The Agents start without issues in all ODI environments (PRODUCTION, DEVELOPMENT, UAT) and keep working, but after a couple of minutes error messages are seen in the log file indicating an issue with SUPERVISOR user credentials.

However, in PRODUCTION environment, SUPERVISOR user does no longer exist, and there is a different user in AD assigned with **supervisor** role.

The following error occurs in the agent log:

Changes

A user called SUPERVISOR does no longer exist in PRODUCTION, but does exist in DEVELOPMENT and UAT.

In PRODUCTION another user (not called SUPERVISOR) has been created, but having **supervisor** role.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.