When Using the Enterprise Capture Text Commit Driver on a Linux System, Error "oracle.odc.exception.CommitException: getOutput() == null!" Occurs (Doc ID 1994352.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After scanning a document and committing it as a text file, the commit driver is failing with the following Managed Server error:

oracle.odc.exception.CommitException: getOutput() == null!
...
Caused by: java.lang.IllegalStateException: getOutput() == null!
at com.sun.media.imageioimpl.plugins.tiff.TIFFImageWriter.endWriteSequence(TIFFImageWriter.java:2760)

also this error :

[WARNING] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: ee9963c887daaf6d:5b29738b:14c0acba9fe:-8000-00000000000021d8,0] [APP: capture] Failed to export document to an Image-Only PDF. Exit code: 34[[
oracle.odc.exception.CommitException: Failed to export document to an Image-Only PDF. Exit code: 34

The 'Name document file based on metadata field values' has been selected and a date using the '/' as the date delimiter is being used.

It fails to create the TIFF or PDF, however it does create the manifest file correctly in the same directory (although the manifest is a zero-length file).

Cause

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