My Oracle Support Banner

Exapatch PrePatchCheck On Infiniband Gateway Switch Fails With "unable to communicate with NM2-GW-IB-Switch" Error During Exalogic Patching (Doc ID 1997375.1)

Last updated on JULY 24, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.0.0.0 and later
Linux x86-64
Oracle Solaris on x86-64 (64-bit)

Symptoms

ExaLogic PSU prePatchCheck fails on Infiniband gateway switch fails as follows with "unable to communicate with NM2-GW-IB-Switch" error.

[root@TESTcn01 Infrastructure]# cd /exalogic-lcdata/patches/Linux/19370014/Infrastructure
[root@TESTcn01 Infrastructure]# /exalogic-lctools/bin/exapatch -a prePatchCheck nm2-gw
Logging to file /var/log/exapatch_20150319131215.log
INFO: Running pre-patch checks on: nm2-gw
INFO: NM2-GW-IB-Switch 10.153.161.167 pre-patch checks may run for approximately 10 minutes.
INFO: NM2-GW-IB-Switch 10.153.161.168 pre-patch checks may run for approximately 10 minutes.
INFO: NM2-GW-IB-Switch 10.153.161.165 pre-patch checks may run for approximately 10 minutes.
INFO: NM2-GW-IB-Switch 10.153.161.166 pre-patch checks may run for approximately 10 minutes.
INFO: NM2-GW-IB-Switch 10.153.161.165 successfully completed all pre-patch checks
INFO: NM2-GW-IB-Switch 10.153.161.168 successfully completed all pre-patch checks
INFO: NM2-GW-IB-Switch 10.153.161.166 successfully completed all pre-patch checks
INFO: NM2-GW-IB-Switch 10.153.161.167 successfully completed all pre-patch checks
ERROR: unable to communicate with NM2-GW-IB-Switch 10.153.161.165
ERROR: pre-patch check(s) failed.
Additional information may be found in the console output and the log file: /var/log/exapatch_20150319131215.log
[root@TESTcn01 Infrastructure]#

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.