Could Not Start Server Of Type 'server' At Default Relative Web Root URL 'cs' (Doc ID 2001374.1)

Last updated on JULY 26, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

A new install of the UCM Managed server shows errors on start up and user is unable to login due to 404/403 error in UCM console.

The errors and exceptions thrown in the server logs are generic in nature.

Excerpt from the UCM_server1.log:

####<Apr 15, 2015 10:58:50 AM CDT> <Info> <Common> <[ServerInstancename]> <UCM_server1> <CacheAutoExpiredScheduler> <<anonymous>> <> <0000KmxnQXc9pY95nfk3yZ1LBceK000002> <1429113530124> <BEA-000628> <Created "1" resources for pool "CSDS", out of which "1" are available and "0" are unavailable.>
####<Apr 15, 2015 10:58:50 AM CDT> <Error> <ServletContext-> <[ServerInstancename]> <UCM_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <0000KmxnQXc9pY95nfk3yZ1LBceK000002> <1429113530608> <BEA-000000> <There is an initialization failure during start up of UCM.>
####<Apr 15, 2015 10:58:50 AM CDT> <Error> <ServletContext-> <[ServerInstancename]> <UCM_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <0000KmxnQXc9pY95nfk3yZ1LBceK000002> <1429113530615> <BEA-000000> <Could not start server of type 'server' at default relative web root URL 'cs'.
javax.servlet.ServletException: Could not start up IDC server deployment.
at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1268)
at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:531)   ...... and more

Caused By: java.io.IOException: Oracle WebCenter Content failed to initialize inside its servlet environment.
at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:139)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ........... and more

Caused By: intradoc.common.ServiceException:
at intradoc.server.IdcServerManager.init(IdcServerManager.java:252)
at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:626)   ...... and more

Caused By: intradoc.data.DataException: !csJdbcGenericError
at intradoc.jdbc.JdbcWorkspace.handleSQLException(JdbcWorkspace.java:2595)
at intradoc.jdbc.JdbcWorkspace.createResultSetSQL(JdbcWorkspace.java:830)  ...... and more


Cause

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