500 Error in Contirbutor UI; How To Troubleshoot "[fatwire.cs.ui.framework] Error while loading configuration" (Doc ID 2011212.1)

Last updated on MARCH 27, 2023

Applies to:

Goal

The Contributor UI shows a 500 error and the sites.log shows an exception:

[2015-05-17 18:48:34,999 UTC] [ERROR] [http-bio-8080-exec-1] [fatwire.cs.ui.framework] Error while loading configuration:
org.apache.commons.configuration.ConfigurationException: Error parsing null
at org.apache.commons.configuration.XMLConfiguration.load(XMLConfiguration.java:950)
at org.apache.commons.configuration.XMLConfiguration.load(XMLConfiguration.java:908)
at com.fatwire.cs.ui.framework.UIController.executeConfigurationElement(UIController.java:319)
at com.fatwire.cs.ui.framework.UIController.execute(UIController.java:115)
at org.apache.jsp.jsp.cs_005fdeployed.fatwire.ui.controller.controller_jsp._jspService(controller_jsp.java:85)
..

How do you troubleshoot this kind of exception?

 

Solution

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