WebCenter Content (WCC) Inbound Refinery (IBR) Converting .doc to .pdf Generated Error: "Step PDFExport forced conversion failure by conversion engine because of error: requested page not available (0x0017)"
(Doc ID 2011860.1)
Last updated on DECEMBER 18, 2023
Applies to:
Oracle WebCenter Content - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.
Symptoms
Error during conversion .doc to .pdf.
--------------------------------------
Step PDFExport forced conversion failure by conversion engine because of error: requested page not available (0x0017).
log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 !csLogJobIdPrefix,240498!csLinefeed!csExportPdf!csLinefeed!csExportPdfWriteResources!csLinefeed!csExportPDFLaunchPX!csLinefeedrequested page not available (0x0017)!csLinefeed log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at pdfexport.CreateWebViewablePDFExport.convert(CreateWebViewablePDFExport.java:87) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:500) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:155) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:198) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:160) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:198) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:160) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:198) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:160) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:430) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:348) log/3 02.23 13:13:44.176 Job_240498_dmsap3centpriv16300 at java.lang.Thread.run(Thread.java:745) >log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 !csLogJobIdPrefix,240498!csLinefeed!csConversionForceFailureByStep,PDFExport,requested page not available (0x0017)!$requested page not available (0x0017) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at pdfexport.CreateWebViewablePDFExport.convert(CreateWebViewablePDFExport.java:87) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:500) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:155) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:198) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:160) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:198) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:160) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:198) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:160) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:292) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:172) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:430) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:348) log/3 02.23 13:13:44.184 Job_240498_dmsap3centpriv16300 at java.lang.Thread.run(Thread.java:745) |
Cause
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In this Document
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Cause |
Solution |
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