Login to OAM Console Errors Out with HTTP 500 Error after Credentials are Provided

(Doc ID 2012284.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When accessing the OAM console, an HTTP 500 (Internal Error) is returned after credentials are entered.  

When reviewing a header trace, the error is returned when the /oamconsole/adfAuthentication URL is accessed.  

In reviewing the AdminServer diagnostic we see the following at the time of the failure:

 

Cause

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