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Changing an Enterprise Capture Document Profile Removes the Index Data for Fields that are not Displayed in New Client Profile (Doc ID 2013120.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 12.2.1.1.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

In a scenario where there are 2 Document Profiles called "All Fields" (contains all fields in the workspace) and "My Fields" (contains only 2 of the fields from the workspace):

Document Profile "All Fields":

Document Profile "My Fields"

If a Recognition Processor job is configured to use the "All Fields" Document Profile and the batch is later opened by a client profile where the user changes to the "My Fields" Document Profile, any data that was populated to FIELD_3 and FIELD_4 will be cleared.

If a Client Profile has selected the "All Fields" Document Profile and changes over to the "My Fields" client profile, the data in FIELD_3 and FIELD_4 will be cleared.

Changes

 

Cause

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