After upgrade to 12.1.3 there is an error preventing email notifications from being sent, 'exception.code:31015' (Doc ID 2016656.1)

Last updated on APRIL 22, 2016

Applies to:

Oracle SOA Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

 After upgrading the domain to 12.1.3 the following error is seen when sending email notifications and the messages are not sent:

 

Although the startup error does not appear to cause any problems with soa-infra or composite deployment, it is the root cause of the later failure in notifications.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms