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After upgrade to 12.1.3 there is an error preventing email notifications from being sent, 'exception.code:31015' (Doc ID 2016656.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle SOA Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

 After upgrading the domain to 12.1.3 the following error is seen when sending email notifications and the messages are not sent:

 

Although the startup error does not appear to cause any problems with soa-infra or composite deployment, it is the root cause of the later failure in notifications.

Cause

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