My Oracle Support Banner

"ODI-10190 The User Has Its Account Expired" Error Message is Received when Starting an ODI Agent or Connecting to the ODI Studio UI (Doc ID 2017858.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Oracle Data Integrator - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

The following message is received in Oracle Data Integrator (ODI) when using internal authentication, and attempting to:

oracle.odi.core.security.AccountExpiredException: ODI-10190: The user <USER> has its account expired.
 at oracle.odi.core.security.SecurityManager.doODIInternalAuthentication(SecurityManager.java:381)
 at oracle.odi.core.security.SecurityManager.createAuthentication(SecurityManager.java:278)
 at oracle.odi.repex.model.platform.SecurityService.login(SecurityService.java:22)
 at oracle.odi.em.utils.AuthUtil.authenticate(AuthUtil.java:59)
 at oracle.odi.em.utils.AuthUtil$EMAuthenticatedAction.execute(AuthUtil.java:182)
 at oracle.odi.em.mbeans.impl.AgentRunTime.getAgentsForMaster(AgentRunTime.java:363)
 at oracle.odi.em.mbeans.impl.AgentRunTime.postRegister(AgentRunTime.java:352)
 at oracle.as.jmx.framework.standardmbeans.spi.OracleStandardEmitterMBean.doPostR
 at ...

The following may appear in the Agent log along with the ODI-10190 stack:

oracle.odi.runtime.agent.invocation.InvocationException: ODI-1425: Agent application cannot be reached using http://<HOST>:<PORT>/oraclediagent.
 at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.reThrowAgentErrorAsInvocation(RemoteRuntimeAgentInvoker.java:1307)
 at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invoke(RemoteRuntimeAgentInvoker.java:249)
 at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeIsAlive(RemoteRuntimeAgentInvoker.java:434)
 at ...

Changes

Having switched from external authentication to ODI internal authentication.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.