"ODI-10190 The User Has Its Account Expired" Error Message is Received when Starting an ODI Agent or Connecting to the ODI Studio UI (Doc ID 2017858.1)

Last updated on MAY 27, 2020

Applies to:

Symptoms

The following message is received in Oracle Data Integrator (ODI) when using internal authentication, and attempting to:

• Start ODI Studio, and connect... and/or
• Start the Agent (J2EE Agent, standalone Agent, or collocated Agent)... and/or
• Connect to ODI Console...

oracle.odi.core.security.AccountExpiredException: ODI-10190: The user <USER> has its account expired.
 at oracle.odi.core.security.SecurityManager.doODIInternalAuthentication(SecurityManager.java:381)
 at oracle.odi.core.security.SecurityManager.createAuthentication(SecurityManager.java:278)
 at oracle.odi.repex.model.platform.SecurityService.login(SecurityService.java:22)
 at oracle.odi.em.utils.AuthUtil.authenticate(AuthUtil.java:59)
 at oracle.odi.em.utils.AuthUtil$EMAuthenticatedAction.execute(AuthUtil.java:182)
 at oracle.odi.em.mbeans.impl.AgentRunTime.getAgentsForMaster(AgentRunTime.java:363)
 at oracle.odi.em.mbeans.impl.AgentRunTime.postRegister(AgentRunTime.java:352)
 at oracle.as.jmx.framework.standardmbeans.spi.OracleStandardEmitterMBean.doPostR
 at ...

The following may appear in the Agent log along with the ODI-10190 stack:

oracle.odi.runtime.agent.invocation.InvocationException: ODI-1425: Agent application cannot be reached using http://<HOST>:<PORT>/oraclediagent.
 at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.reThrowAgentErrorAsInvocation(RemoteRuntimeAgentInvoker.java:1307)
 at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invoke(RemoteRuntimeAgentInvoker.java:249)
 at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeIsAlive(RemoteRuntimeAgentInvoker.java:434)
 at ...

Changes

Having switched from external authentication to ODI internal authentication.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.