Workflow Error When Logging in the Contributor UI (Doc ID 2020150.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When users login to the contributor UI the following error message is displayed in a pop up on screen :

Unable to load ContentServer?pagename=fatwire/ui/controller/controller&elementName=UI/Data/DashBoard/Workflow&responseType=Json status:500


This issue occurs only when the user logging in the UI has a workflow assignment .
In the WebCenter Sites log we can see this nullpointer exception :

 

Cause

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