My Oracle Support Banner

Workflow Error When Logging in the Contributor UI (Doc ID 2020150.1)

Last updated on MAY 12, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When users login to the contributor UI the following error message is displayed in a pop up on screen :

Unable to load ContentServer?pagename=fatwire/ui/controller/controller&elementName=UI/Data/DashBoard/Workflow&responseType=Json status:500


This issue occurs only when the user logging in the UI has a workflow assignment .
In the WebCenter Sites log we can see this nullpointer exception :

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.